Web/Mobile App Critique
While reviewing other popular apps I’ve decided to evaluate the usability, design, and functionality of Sony's PlayStation app. The PlayStation brand has consistently offered a premium experience after five console releases. Therefore, The PS app provides a gateway to explore the PlayStation brand, allowing new users to stay engaged with what Sony is offering the consumers. This app could be accessed through phones and tablets which is vital to hardcore gamer's worldwide allowing them to stay connected with friends of their ecosystem. You also have the ability to access the PlayStation store or the subscription service that allows you to manage a vast variety of games from PlayStation's library of first party and third party video games. If you're a hardcore gamer or just love tech, here’s a comprehensive look at what users would have when using this app, however I did come across certain issues that I recommend for improvement when using their app.
The usability of the PlayStation app is relatively simple and easy to navigate for those familiar with their unique user interface. The app layout consists of five sections that may make new users feel slightly overwhelmed navigating their profile, game activities, latest install updates, PlayStation purchases and their catalog of PS plus exclusives available every month. You will also see updates of official news, PS blogs and status of friends online who can be notified once the app is opened.
When it comes to PlayStation design they’re considered top quality like iPhone, Mercedes Cadillac or Louis Vuitton, considering their standard is top tier quality. The PS app adopts a modern aesthetic that aligns with the brand, displaying similar icons and color palettes. PlayStation's brand is always known for having appealing visuals in terms of console design which is also displayed on their app as well.
My favorite part of this app is extremely important to the user which is the functionality and features. All users can add new content through the user interface or the library once selected for download from the app. This only takes seconds especially if you and your friends pre-order a co-operative game to play once you have time. Downloading or uploading content is definitely something useful while away which is incredibly convenient if the data takes hours to download. Communication is unrivaled on PlayStation, you can send messages, join chat parties and provide guidance with pictures making this app super easy to stay connected with clan members or close friends. This key feature enhances the user’s gaming experience allowing everyone to have the ability to plan their next gaming sessions.
My recommendations for improvement is having better offline compatibility when downloading games or add-on's when the console is in sleep mode. I’ve experienced issues with completing a purchase and the games remains in my library or remaining in pending downloading status or not showing up on the user interface. I found this very frustrating when trying to access video games with limited time. As a friendly reminder this app is only a tool for hardcore gamer's allowing you to further enhance your experience in the realm of gaming.
PlayStation advertisement of App: https://youtu.be/R7xFZUC-QuI
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